Jan 24th [Solved] Server unreachable

The server is up and running now, the recorded downtime was 8 and a half hours.

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Hi,

One of our servers is currently unreachable due to a network issue on the upstream provider.

No expected recovery time at this point.

Sorry for the inconvenience.

May 23rd [Solved] Server down - Replacement is coming

All replacement slots have been sent, the downtime was longer than expected which is 17+ hours.Sorry for the inconvenience.------One of our servers is down for the last 2 hours and the replacement slot will be sent to the affected users.The expected time is around 12 hours for a new server, but some might already receive their replacement on ... Read More »

Feb 1st VPN Only Plan

Hi all,

Due to the unavailability of our seedbox slot, the VPN-only plan is introduced.

All the VPN premium servers are from a third-party VPN provider, more information can be found on the homepage.

Thank you

Dec 22nd Server Unreachable - Migration completed without the data

Dear users,Update 2: Migration has been completed but only involved slots replacement on new servers without your data, the allocated spaces should be 100% matched while the server specs will have a slight difference for some of the slots.If you see some settings, preferences, or functions missing, please create a ticket to fix it.Recorded ... Read More »

Jun 23rd [Completed] Maintenance - Some servers unreachable

Update: Affected server is back up online now.

Recorded downtime was 55 minutes.

Thank you

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Dear all,

Some of our servers are unreachable starting 9 AM Paris time due to maintenance by our upstream service provider.

The expected recovery is in 2 hours.

Sorry for the inconvenience

Jun 12th [Resolved] Server unreachable

Update: The affected customers have been migrated to other servers.

Recorded downtime was 2 hours.

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Dear users,

One of our servers is unreachable for the last 10 minutes and the recovery is in progress.


Update coming in 1 hour.


Sorry for the inconvenience.

 

Feb 17th [Resolved] Server unreachable - Migration completed

Update: Migration is now finished. Thanks!

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Dear users,

One of our servers is unreachable for the last 1 hour due to a network switch problem at the data center.  There is no expected recovery time as of now, but if it is down for more than 2 hours, migration will be an option if you choose to.

Sorry for the inconvenience.

Jan 27th [Resolved] Server down

Update: The service is now fully operational, recorded downtime was 90 minutes.

Thank you

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Dear users,

One of our servers are unreachable for the last 30 minutes, with no details or expected recovery at the moment. I Will update in a couple of hours.

Sorry for the inconvenience.

Oct 13th [Resolved] Servers down

Update: The service is now fully operational, recorded downtime was 50 minutes.

Thank you

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Dear users,

Some of our servers are unreachable for the last 30 minutes, it's due to our upstream provider network maintenance, the expected recovery is 2 hours.

Sorry for the inconvenience.

Oct 4th Cryptocurrentcy payment (20% off for Bitcoin!)

Dear all,Only Bitcoin (BTC) and Litecoin (LTC) payments are available as of October 04, 2021, please contact us if you are interested to pay your invoice using cryptocurrency.Applicable for both new order and renewal invoice. 20% off on Bitcoin (BTC) for monthly subscriptions!Note: If you signup for Bitcoin 20% discount, please note it may be ... Read More »

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