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Extra hard drive allocations are available to all current customers, but they will be on a new or different server than the one you are currently using. Kindly create a ticket if interested. Eligibility:Below 200GB plan - double200GB plan - extra 100GB200GB+ plan - extra 50GB Server detail:- Intel® Xeon E3 1230v6 - 4C/8T - 3.5 GHz (CPU ... Read More »

Dear all, We are planning to upgrade/refresh our servers at the end of the month (September, October, November), as most are a decade old by now. You'll receive new server details at least a week before your current one is taken down. Please move your data to the new server. New server:- Intel® Xeon E3 1220v2 - 4C/4T - 3.1 GHz (CPU Benchmark ... Read More »

The server is up and running now, the recorded downtime was 8 and a half hours.

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Hi,

One of our servers is currently unreachable due to a network issue on the upstream provider.

No expected recovery time at this point.

Sorry for the inconvenience.

All replacement slots have been sent, the downtime was longer than expected which is 17+ hours.Sorry for the inconvenience.------One of our servers is down for the last 2 hours and the replacement slot will be sent to the affected users.The expected time is around 12 hours for a new server, but some might already receive their replacement on ... Read More »

Hi all,

Due to the unavailability of our seedbox slot, the VPN-only plan is introduced.

All the VPN premium servers are from a third-party VPN provider, more information can be found on the homepage.

Thank you

Dear users,Update 2: Migration has been completed but only involved slots replacement on new servers without your data, the allocated spaces should be 100% matched while the server specs will have a slight difference for some of the slots.If you see some settings, preferences, or functions missing, please create a ticket to fix it.Recorded ... Read More »

Update: Affected server is back up online now.

Recorded downtime was 55 minutes.

Thank you

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Dear all,

Some of our servers are unreachable starting 9 AM Paris time due to maintenance by our upstream service provider.

The expected recovery is in 2 hours.

Sorry for the inconvenience

Update: The affected customers have been migrated to other servers.

Recorded downtime was 2 hours.

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Dear users,

One of our servers is unreachable for the last 10 minutes and the recovery is in progress.

Update coming in 1 hour.


Sorry for the inconvenience.

Update: Migration is now finished. Thanks!

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Dear users,

One of our servers is unreachable for the last 1 hour due to a network switch problem at the data center.  There is no expected recovery time as of now, but if it is down for more than 2 hours, migration will be an option if you choose to.

Sorry for the inconvenience.

Update: The service is now fully operational, recorded downtime was 90 minutes.

Thank you

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Dear users,

One of our servers are unreachable for the last 30 minutes, with no details or expected recovery at the moment. I Will update in a couple of hours.

Sorry for the inconvenience.